Refund policy

Refund Policy

Effective Date: 25 October, 2024

1. Returns

Our policy lasts 7 days from the date of purchase. If 7 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • Proof of purchase is required.

3. Non-Returnable Items

Certain items cannot be returned:

  • Gift cards
  • Custom or personalized orders
  • Intimate or sanitary goods
  • Sale items (if applicable)

4. Refunds

  • Process: Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
  • Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
  • Partial Refunds: In certain situations, only partial refunds are granted (if applicable).

5. Late or Missing Refunds

  • Delayed Refunds: If you haven’t received a refund yet, check your bank account again, then contact your credit card company or bank.
  • Contact Us: If you’ve done all of this and still have not received your refund, please contact us at support@weararaa.com.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@weararaa.com and we'll guide you further.

7. Shipping Returns

  • Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Delivery Time: Depending on your location, the time it may take for your exchanged product to reach you may vary.

8. Refund Exceptions

  • Sale Items: Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.
  • Custom Orders: Custom or personalized items are final sale and cannot be returned or exchanged.

9. Contact Us

For any questions related to refunds and returns, please contact us at: