Shipping policy

Effective Date: 25 Oct 2024

1. General Information

At Wear Araa, we are committed to delivering your order promptly and efficiently. We are pleased to offer free shipping on all orders within Pakistan, regardless of the order value.

2. Order Processing Time

  • Order Confirmation: Upon placing your order, you will receive a confirmation email.
  • Processing Time: All orders are processed within 2-5 business days (excluding weekends and holidays).
  • Delays: If we experience a high volume of orders or unforeseen circumstances, processing may be delayed. We will notify you via email if there is a significant delay.

3. Shipping Time and Delivery Estimates

  • Standard Shipping: Estimated delivery time is 2-5 business days after order processing.
  • Remote Areas: Delivery to remote locations may take additional time.
  • Public Holidays: Deliveries are not made on public holidays. Please consider this when estimating your order's arrival.

4. Shipment Confirmation and Order Tracking

  • Shipment Notification: You will receive a shipment confirmation email once your order has been dispatched.
  • Tracking Information: This email will contain tracking details, allowing you to monitor your package's progress.
  • Contact: If you do not receive a tracking number within 5 days of placing your order, please contact us at support@weararaa.com.

5. Delivery Address and Information

  • Accuracy: Please ensure all delivery information is accurate to prevent delays.
  • Address Changes: If you need to change your shipping address after placing an order, contact us immediately at support@weararaa.com.

6. Delivery Issues

  • Delayed or Lost Packages: If your package is delayed or lost, we will work with the courier service to resolve the issue promptly.
  • Damaged Packages: If your order arrives damaged, please retain all packaging materials and contact us within 1 day to initiate a claim.

7. International Shipping

  • Not Available: Currently, we do not offer international shipping outside of Pakistan.
  • Future Updates: Please check back in the future as we expand our shipping destinations.

8. Shipping Restrictions

  • PO Boxes: Delivery to PO Boxes may not be available. Please provide a physical street address.

9. Customs, Duties, and Taxes

  • Domestic Orders: All orders shipped within Pakistan are not subject to additional customs or duties.
  • Taxes: Prices displayed on the Site include applicable taxes.

10. Return Shipping

  • Refer to Refund Policy: For information on returns and exchanges, including return shipping instructions, please refer to our Refund Policy.

11. Customer Service

  • Assistance: For any shipping-related inquiries or issues, please contact our customer service team.
  • Contact Details:
    • Email: support@weararaa.com
    • Phone: +92 329 0945881
    • Operating Hours: Monday - Saturday : 9: 00 am - 6: 00 pm.